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Greg Cahoe

CEO (President)

Greg Cahoe

502-350-1000 ext. 205
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Greg begin his career in 1990 as an installer for a small privately held company located near Louisville, KY. Then in 1991, he became a primary subcontractor, installing banking equipment for multiple OEM suppliers including NCR, Diebold, Mosler, Lefebure, Bavis and others.

Greg added a service division in 1996 to facilitate the repair of the drive-thru and security systems with which the company was involved and QSI (Quality Service & Installation) was formed as a result.

Having established a rapport with many financial institutions, he used the opportunity to start a sales organization in 1998, partnering with traditional and security equipment manufacturers. Greg utilized his knowledge and relationships in the banking industry to become an NCR reseller in 2001.

In 2004, NCR launched their certified service program (ASSP) and QSI was selected as one of only 18 companies in the US granted this level of ATM partnership. Because of his leadership in the community bank market segment and strong sales success, in 2012, he positioned QSI as one of five companies that directly integrate with NCR Sales and Purchasing in the country. As President/CEO and owner of the company, Greg currently represents the US market on the NCR International Board of Resellers, influencing marketing strategies throughout the world.

Joe Meredith

Service Manager

Joe Meredith

502-350-1000 ext. 202
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Joe began his career in December 1982 with NCR in Louisville, KY, as a field-level service tech. After supporting various equipment formats; from cash registers, POS systems, tower and core processors and many types of bank systems, he was part of a large scale reduction-in-force of the NCR technical team in 1994. He used an opportunity with a start-up financial services group in LaGrange, KY and helped build that organization into a multi-million dollar NCR partner, specializing in ATM and Check Processing refurbishment, sales and service.

In the fall of 2002, there were decisions by the employment ownership that put the company on an unstable path, so he resigned his position to pursue other opportunities. Almost immediately, QSI offered Joe the chance to start a service program for ATMs and various other bank related processing equipment to which he agreed. Since that time, Joe has been able to oversee the growth of the QSI ATM group from its fledgling start to a multi-state team of over sixty NCR Certified Technicians.

As we continue to expand our market, he is actively involved in the advancement of the NCR Interactive Banking environment and works directly with engineering teams at NCR to assist in troubleshooting and development of future products.

Michael Bonza

CITO (IT Operations Manager)

Michael Bonza

502-350-1000 ext. 200

Tyler Smith

Parts Manager / Consumable Sales

Tyler Smith

502-350-1000 ext. 223

Mike Meyers

Installation Manager

Mike Meyers

502-350-1000 ext. 206
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Mike began his career in 1980 with ADT Security in Cedar Rapids, Iowa, as a field service technician, which included installing, servicing and inspecting all ADT fire and security products.

In January of 1986 Mike moved to LeFebure and performed as a territory service technician, product sales, National Account Representative, Service Manager and eventually Regional Service Manager for a five state area until the purchase of LeFebure by Mosler, after which as the Branch Manager for the Des Moines area.

Just prior to Mosler's demise in 2001, Mike was hired by Simplex Time Recorder Company (Simplex Fire Alarm) as the Branch Service Manager in the Des Moines branch, and later transferred to Minneapolis as the Total Service Manager.

In 2006 Mike moved to the Chicago area as a Senior Sales Representative, to help a past LeFebure Vice President start a new branch for Dakota Security, a prominent Hamilton Safe dealer based out of Sioux Falls, South Dakota.

In 2010 after successfully developing a customer base in Chicago Mike moved to Orr Fire Protection as the Operations Manager before relocating to Bardstown, KY and QSI in 2012. 

As we continue to expand our market, with Mike's help, we are actively involved in improving the installation process, customer satisfaction and implementing changes as needed to exceed the expectations of the customer, employees and the marketplace.

John Conboy

Service Support Manager

John Conboy

502-350-1000 ext. 217
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John brings over 35 years of diverse service experience to QSI. His career started upon joining the Air Force Avionics technical team in 1980, working primarily on FB111 Aircraft. After an honorable discharge from the military, John was employed briefly as a hospital telephone and data technician followed by a three year position with General Electric Computer Services.

In 1988, due to downsizing, his employment at GE ended and he completed his Bachelor’s degree in Business; while using an opportunity from Banctec to begin a career servicing Banctec Check Processing platforms. John quickly ascended the company hierarchy to become supervisor, then District Service Manager, focusing his skills on the improvement of service and revenue.

John was able to use this experience to move to INACOM Corp (Atlanta) as a Call Center/Program Manager for their GE Appliance Park Louisville, KY location. When INACOM succumbed to bankruptcy, John left and used his background to gain employment with various check processing maintenance providers; including a stint as Regional Service Manager for Partners Maintenance Group and First Financial Computer Service. During this period, he also enjoyed the position of Implementation Specialist for Opex Corporation.

His career path soon led him to Bancsource, where he was District Service Manager; overseeing the service of Unisys and NCR check processing equipment and NCR ATMs. When the company transitioned into the retail ATM market, the equipment list grew to include Diebold, Hyosung, Triton and Tranax ATMs as well as NCR. Before leaving Bancsource after 7 years, John was managing a workforce of 38 technicians in 12 states.

In November 2013, QSI announced John as Service Support Manager, coordinating and supervising service activities for over 90 technicians and customers in 6 states. He is also responsible for assisting the sales team; ATM upgrades and is factory trained on the NCR Interactive Banking environment.

Human Resources

502-350-1000 ext. 213

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