Customer Connect

Stay Informed 24 Hours a Day.

Building a mutually rewarding partnership...

The founding and guiding philosophy of QSI, is quite simply, to become a true partner with our customers

QSI Customer Connect provides a 24 hrs a day / 7 days per week / 365 days per year, real-time customer portal that gives our clients the ability to create and track service calls online, update location information and see their entire account with a click of a button. In doing so, we are empowering our customers to be connected at all times. With open lines of communication, a TRUE partnership is formed.

Available features include:

  • Reviewable service history for each individual location
  • Email Tracker - receive live e-mail notifications on status updates to your Service Dispatch Requests
  • View Invoices
  • Store ITM data and generate scorecards
  • Service Dispatch Reports
  • and more...

QSI, INC is an industry leader in using ground breaking technology that allows our Service Engineers to keep our customer portals updated in Real-Time.

QSI, INC has raised the bar with the most comprehensive Customer Portal application in the industry, and will continue to add value to the service experience with new features and improvements in the future.

All this technology would mean nothing if we didn't hire the best engineers in the industry. We employ some of the most experienced and highly trained Service Engineers in the business. Many of our engineers have 20+ years of experience. Our Engineers are certified and stay up to date with leading edge technology

At QSI, we just don't talk about providing service, we set the standard!

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